About Us

This is a chance to be Neol’s first Operations Lead. You will get the opportunity to shape the future of a very ambitious, purpose-driven startup by directly working with our co-founders, globally renowned advisors and leaders of our community.

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We are looking for an operations leader who will ensure the efficient execution of the Neol vision across all business units.

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More specifically, your responsibilities will include;

+ Identifying, planning, and tracking the execution of tasks required to help Neol reach its goals from a product and company operations perspective

+ Organizational design to ensure teams are working in an optimized cross-functional fashion and have the resources and backups for unimpeded work

+ Design and implement systems of repeatable processes to help ensure scalable growth

+ Help keep all teams in line with the overall vision through rigorous communication and culture-building systems

+ Recognize and remove business and cultural obstacles that may impede operational efficiency

+ Create and track key results, and KPIs

+ Create playbooks and workflows for cohorts.

+ Identify and execute tasks to deliver cohorts and challenges.

+ Identify and fill in execution/resource gaps (either outsourcing or doing it yourself)

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As an early-stage startup with a remote team, Neol has an ambition of proactively challenging existing modalities and advocating for innovative models for the future of work. For us, the best workplace to belong to is an inclusive environment where the best talents bring their multi-dimensional selves to work.

We are looking for our first dedicated People & Culture Lead who shares the same ambition and gets excited by the challenge of helping to grow our team and the business by building a collaborative & inclusive work culture.

This is an opportunity for someone to own and develop the People & Culture roadmap and build the principles, policies, and frameworks to be right for Neol’s future of work vision. You will get to establish and push one of the most crucial factors of our business: Culture.

You will be the first team member on the People & Culture team with an active mandate to grow our currently 20 people team (through talent acquisition and business partnering), whilst managing external talent partners as required.

Key Responsibilities

As People & Culture Lead you will be accountable for end-to-end processes of Talent Lifecycle (Recruitment, onboarding & offboarding), Environment (wellbeing, inclusivity, collaboration efficiency), Compensation (benefits & perks packages), and Growth (learning & development, performance management).

More specifically, you will be entitled to:

Manage full cycle of talent services activities such as recruitment, onboarding, and offboarding processes. Engaging with external talent partners when needed.
Drive a positive and proactive culture within the organization, developing initiatives and team-bonding rituals to increase well-being and collaboration efficiency.
Develop new strategies for continuous improvement and engagement within the team, support the attraction, development, and retention of high-performing people.
Setting up the right systems for executing, monitoring, improving, and reporting insights related to performance management.
Embodying the values of Neol and role-modeling them on all occasions and keeping them up to date as we scale.
Building and maintaining relationships with leaders, leveraging problem-solving techniques to rapidly identify problems, and facilitating decision-making when required.
Proactively redefining our remote work policies and searching for feasible solutions to improve wellbeing while the team members work remotely.
Defining competitive compensation and benefits packages across different countries.
Engaging with external partners to actively assess contractual conditions in different countries.

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About Neol

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